15 Y.
Experience
100+
Projects Completed
1,000,000+
Happy Users
About Me
I'm passionate about creating impactful and user-centered experiences that directly contribute to product success across various levels of interaction.
Whether focusing on the nuances of digital interfaces to enhance feature adoption, orchestrating seamless end-to-end service journeys that drive customer satisfaction, or shaping the overarching strategic UX vision that informs the product roadmap, my goal is to deeply understand user needs and translate them into solutions that are not only effective and enjoyable but also align with key product metrics and business goals.
By advocating for the user, I ensure that the experiences we build are integral to the product's value proposition and ultimately contribute to its market success.
User Experience Design (UX)
As a UX designer, I focus on creating meaningful and enjoyable experiences for users interacting with digital products and services.
My work involves understanding user needs, behaviors, and motivations through research and analysis. This insight informs the design of intuitive and effective interfaces, ensuring that products are not only functional but also a pleasure to use.
I craft user flows, wireframes, and prototypes to visualize and test design concepts, iterating based on feedback to optimize usability and accessibility. Ultimately, my goal is to bridge the gap between user needs and business objectives, resulting in products that are both valuable and user-friendly.
Product Management
As a Product Manager with a UX-centric approach, I drive product strategy and execution by deeply understanding user needs and aligning them with business objectives.
I leverage market insights, user research, and competitive analysis to identify key opportunities and define a compelling product vision. My focus is on translating user pain points into actionable product requirements and a prioritized roadmap that delivers impactful, user-centered solutions.
By championing the user experience and continuously iterating based on data and feedback, I ensure our products not only meet user needs but also achieve key business goals, such as increased user engagement, satisfaction, and ultimately, business growth.
Service Design
As a service designer, I take a holistic approach to crafting seamless and valuable experiences across all touchpoints a user encounters with a service. This involves understanding the end-to-end journey, from initial contact to ongoing engagement, and designing not just the digital interfaces but also the physical environments, human interactions, and underlying processes that contribute to the overall experience.
I employ user research and mapping techniques to identify pain points and opportunities, envisioning and prototyping service concepts that are both user-centered and operationally feasible. My focus is on orchestrating all elements – people, processes, and technology – to deliver coherent, efficient, and delightful service experiences that meet user needs and achieve business goals.
UX Strategy
As a UX strategist, I bridge the gap between business goals and user needs by developing a strategic vision for the user experience of a product or service.
My work involves in-depth analysis of market trends, user research, and business objectives to identify opportunities for creating impactful and sustainable user-centered solutions. I define the target audience, map user journeys, and establish a clear UX vision and roadmap that aligns with the overall business strategy.
By advocating for the user and understanding the competitive landscape, I help organizations make informed decisions about product direction, feature prioritization, and long-term UX investments, ultimately driving user satisfaction and business success.
Enterprise Clients
These are some of the organizations that have benefitted from my experience in UX Design and Product Management.
Bank of America
NFL
IHS Markit
MSNBC
Western Union
ZettaLabs
Fluree

Avaya
CU Boulder


Morgan Stanley

U.S. Army


U.S. Department
of Labor

Time Warner

Wells Fargo

DCP Midstream

Barclays

Credit Suisse

National
Renewable
Energy Lab


etta
21
Labs


Testimonials
Timy Gonzalez

Copyright © 2025 Timy Gonzalez
Address
Mooresville, NC, USA
My Email
timygonzalez@mail.com
Call Me Now
704-402-4401